Expansion Life — Terms, Privacy and Refund Policy

1) Service Overview

1.1. What is Expansion Life?

Expansion Life provides personal development, leadership, and life-purpose consulting services, including the creation and distribution of digital educational content, coaching, mentorships, workshops, and transformational programs—both online and in person.

1.2. What is the Life Mission Method (MMV)?

MMV is one of the programs offered by Expansion Life. It is a formative service that guides participants through stages of Purpose/Identity, Personal Story Reframing, Niche and Offer Definition, Content and Sales, and Attraction and Referral Systems. MMV is a foundational program within the company's offerings.

1.3. Scope and Inclusions

• Access to digital materials (documents, audio, video, and downloadable resources).
• Group and/or 1:1 sessions according to the contracted plan (modality, frequency, and duration are detailed on the sales page and/or confirmation email).
• Community and support through defined channels (e.g., email, private group, forums, etc.).

1.4. Exclusions

• MMV is not psychological, psychiatric, legal, or financial therapy.
• Specific results are not guaranteed; progress depends on your participation and commitment.
• Travel expenses, equipment, third-party platforms, or other costs not explicitly described are excluded.

1.5. User Requirements

• Be of legal age or have express authorization from a parent/guardian.
• Have a stable internet connection and basic tools for accessing content.
• Commit to respectful use of the community and interaction with facilitators.

1.6. Conduct and Community

• Zero tolerance for violence, harassment, hate speech, spam, or unauthorized content sharing.
• We reserve the right to suspend or remove accounts in case of violations.

2) Terms and Conditions of Use

2.1. Acceptance

By purchasing, booking, accessing, or using MMV or other Expansion Life services, you agree to this document and our complementary policies.

2.2. License of Use

• Materials are granted for personal and non-transferable use only.
• Reproduction, distribution, or resale without written authorization is prohibited.

2.3. Intellectual Property

"Expansion Life" and "Life Mission Method (MMV)" are protected brands, methods, and/or content. All rights reserved.

2.4. Availability and Updates

• We may update, improve, or reschedule content/sessions for reasonable causes (force majeure, availability, improvements).
• In case of substantial changes, you will be notified by email and offered reasonable alternatives.

2.5. Pricing, Payments, and Invoicing

• No payments are processed on this website. When online payments or enrollments are offered, methods of payment, currency, taxes, and applicable conditions will be clearly stated during the contracting process.
• Receipts or invoices will be issued as required by operation and applicable law.

2.6. Subscriptions (if applicable)

• If subscriptions are offered in the future, their renewal, cancellation, and related policies will be communicated explicitly on the corresponding page and in the applicable terms.
• For any subscription inquiries, please email alejojara0828@gmail.com.

2.7. Testimonials and Image Use (optional)

With your express authorization, we may cite your testimonial, name, and/or image in promotional materials. You may revoke this authorization by emailing alejojara0828@gmail.com.

3) Refund Policy and Right of Withdrawal

3.1. Right of Withdrawal and Distance Sales (where applicable)

• When distance sales apply, users may have a statutory right of withdrawal under the consumer protection laws of their jurisdiction. Expansion Life will comply with applicable local consumer laws. If a specific withdrawal period applies (for example, local distance‑selling rules), it will be indicated at the point of sale.
• Where users are located in jurisdictions with specific statutory withdrawal periods (for example, Colombia), those statutory terms may apply in addition to the terms stated here.

3.2. Exceptions and Services Already Started

• Common exception: when the service has begun with your prior and express consent before the withdrawal period expires.
• In programs with sessions, if you have already attended the first session or consumed more than 30% of the digital content, withdrawal may not apply, unless otherwise required by law.

3.3. Refunds

• Once a withdrawal or refund is approved, we will return the funds using the same payment method within up to 30 calendar days.
• Financial commissions, exchange rates, and non-recoverable third-party fees may not be refundable.

3.4. Satisfaction Guarantees (if applicable)

If any additional guarantee is offered (e.g., "7-day risk-free"), its conditions will be detailed on the sales page; the terms stated in your receipt prevail.

3.5. Changes, Pauses, and Transfers

In justified cases (e.g., health, force majeure), we may offer rescheduling, temporary pauses, or transfer of enrollment to another cohort/person at our sole discretion.

To request a withdrawal or refund: email alejojara0828@gmail.com with the subject "Withdrawal/Refund Request," attaching payment proof and reason.

4) Privacy Policy

4.1. Data Controller

Expansion Life is responsible for the processing of your personal data.

4.2. Data We Collect

• Identification and contact (name, email, phone, country/city).
• Billing and payment (partially via payment gateways; we do not store full card data).
• Usage data (accesses, progress, interactions with content and community).
• Preferences, surveys, and testimonials (if voluntarily provided).

4.3. Purposes

• To provide and improve services, support, and user experience.
• To manage payments, invoicing, and accounting.
• To send transactional and, with consent, informational/commercial communications.
• To comply with legal and security obligations.

4.4. Legal Basis and Consent

We process your data based on applicable law, informed consent, contractual relationship, and legitimate interest to operate our services.

4.5. User Rights

You may access, update, correct, delete your data, and revoke authorization. You may also file complaints with the relevant authority. To exercise these rights, contact alejojara0828@gmail.com.

4.6. Transfers and Processors

We use service providers (e.g., email, analytics) that may process data in other countries. Reasonable security and processing agreements are in place.

4.7. Security

We apply administrative, technical, and physical controls to protect your data. No system is 100% infallible; we recommend best practices (strong passwords, not sharing access).

4.8. Retention

We retain data for as long as necessary to fulfill purposes and legal obligations, or until deletion is requested, when applicable.

5) Cookies Policy

We use cookies and similar technologies to remember preferences, analyze usage, and improve user experience. You can manage or block cookies in your browser settings. By continuing to browse, you accept their use.

6) Disclaimers

• All content is for educational purposes only. It does not replace professional medical, psychological, legal, or financial advice.
• Decisions made based on the program are your sole responsibility.

7) Customer Support

• Support: alejojara0828@gmail.com
• Availability: 24/7
• Estimated response time: Initial response within 48 business hours (SLA).

8) Jurisdiction and Dispute Resolution

This document is governed by the laws of the State of Florida, United States. Any dispute arising from this document shall be submitted to the competent courts of Pinellas County, located in St. Petersburg, Florida, unless mandatory law of another jurisdiction applies.

9) Modifications

We may update these policies. Relevant changes will be communicated via email and/or on the website, indicating the effective date.